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Closure


Acceptance of Application for Closure of Service Connection
Service can be availed daily from 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
StepAcceptance of Application for Reopening of Service Connection
Applicant/ActivityRequirementsAccountableDuration
Client  Person 
1Filling up of serviceAccepts the request andFilled up service requestMs. Minda Montilla5 minutes
 request form for the requestassists the client in filling upform duly signed by theCustomer Service 
 closure of serviceservice request.concessionaireAssistant 
 connection.    
2NoneFills-up and signs theMaintenance Order Form dulyMs. Minda Montilla5 minutes
  Maintenance Order Form.signed by the CustomerCustomer Service 
   Service AssistantAssistant 
3NoneSubmits the MaitenanceMaintenance Order Form dulyMs. Minda Montilla1 minute
  Order Form to thesigned by the Customer ServiceCustomer Service 
  Commercial Head forAssistant and approved by theAssistant 
  approval.Commercial Div. Head  
4NoneSubmits the MaintenanceMaintenance Order Form dulyMs. Minda Montilla1 minute
  Order to the Technicalsigned by the Customer ServiceCustomer Service 
  Division for action.Assistant and approved by theAssistant 
   Commercial Div. Head