Service Request

Acceptance of Service Requests
Service can be availed daily from 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
Step	Acceptance of Service Requests
	Applicant/	Activity	Requirements	Accountable	Duration
	Client			Person
1	Fills up Service Request or	Fills Up Service	Service Request	Ms. Minda Montilla	5 minutes
	complaints in person or	Request Form.	Form	Customer Service
	through telephone call.			Assistant
2	Waits and receives the	Gives schedule of the	None	Ms. Minda Montilla	1 minutes
	schedule for the service	service to be rendered.		Customer Service
	to be rendered.			Assistant
3	None	Forwards the filled up	Filled up Service	Ms. Minda Montilla	1 minute
		Service Request Form to	Request Form	Customer Service
		the Technical Division		Assistant
		for action.