New Installation

Acceptance for Installation of New Service Connection
Service can be availed daily from 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM
Step	Acceptance for the Installation of New Service Connection
	Applicant/	Activity	Requirements	Accountable	Duration
	Client			Person
1	Fills up Application	Assists the Client in	Application	Ms. Minda Montilla	10 minutes
	Form.	filling up of the	Form	Customer Service
		application form		Assistant
2	Waits and receives	Checks the Application	Application	Ms. Minda Montilla	5 minutes
	the schedule of	Form and sets the	Form	Customer Service
	Orientation Seminar	schedule of the		Assistant
	for new applicants.	orientation.
3	Attends Orientation	Conducts Orientation	Attendance for	Ms. Minda Montilla	1 to 2 hrs.
	Seminar for New	Seminar to New	the Orientation	Customer Service
	Service Applicants and	Service Applicants.	Seminar	Assistant
	Fills Up Logbook for
	attendance.
4	None	Conducts survey and	Filled up application	Water Maintenance	40 minutes
		investigation of the	duly signed by the	Man
		proposed new service	applicant
		connection.
5	None	Prepares preliminary	Preliminary Sketch for	Water Maintenance	30 minutes
		sketch for the proposed	the Proposed New	Man
		new connection and	Connection and
		estimates of materials	estimates of materials
		needed for.
6	None	Computes the service	Filled up application	Ms. Minda Montilla	5 minutes
		connection fees	form with the preliminary	Customer Service
			sketch and estimates of	Assistant
			materials
7	Pay the new service	Receives payment and	Filled up application	Ms. Elsie G. Duarte	5 minutes
	connection fee.	Issuance of Official	form with the preliminary	Cashier
		Receipt.	sketch and estimates of
			materials
8	None	Submits the application	Filled up application	Ms. Minda Montilla	5 minutes
		form to the General	form with the preliminary	Customer Service
		Manager for approval.	sketch and estimates of	Assistant
			materials
9	None	Submits the approved	Filled up application	Ms. Minda Montilla	5 minutes
		application form to the	form with the preliminary	Customer Service
		Technical Division for	sketch and estimates of	Assistant
		installation.	materials