Query on Water Bills | |||||
Service can be availed daily from 8:00 AM - 12:00 PM and 1:00 PM - 5:00 PM | |||||
Step | Query on Water Bills | ||||
Applicant/ | Activity | Requirements | Accountable | Duration | |
Client | Person | ||||
1 | Inquire/Complains | Receives query or | Statement of Account | Customer Service | 5 minutes |
on Issued Water Bill. | Complain and checks | issued by the Meter Reader | Assistant | ||
the database. | |||||
2 | Waits for the Result | Explains regarding the | None | Customer Service | 1 minute |
of the Query. | complain or query and | Assistant | |||
provides adjustments, | |||||
if necessary. | |||||
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