Services Offered

MAASIN WATER DISTRICT offers the following frontline
services to the residents of Maasin City and its neighboring towns.
No.	Services Offered	Requirements	Accountable	Availability	Duration	Fees
			Person	of Services
1	Acceptance for	Filled Up	Customer	Daily	4 hrs.	none
	Installation of New	Application	Service Assistant	8:00AM to
	Service Connection	Form		12:00NN
				and
				1:00PM to
				5:00PM
2	Acceptance of	Filled Up	Customer	Daily	21 minutes	a) P100.00 for
	Application for	Application	Service Assistant	8:00AM to		closed w/in
	Reopening	Form		12:00NN		1 mo. Plus
				and		arrearages
				1:00PM to		b) P200.00 for
				5:00PM		closed more
						than 1 mo. Plus
						arrearages
3	Acceptance of	Service Request Form	Customer	Daily	12 minutes	none
	Application for	Maintenance Order	Service Assistant	8:00AM to
	Closure of Service	Form		12:00NN
	Connection			and
				1:00PM to
				5:00PM
4	Acceptance of	Service	Customer	Daily	7 minutes	none
	Service Requests	Request Form	Service Assistant	8:00AM to
				12:00NN
				and
				1:00PM to
				5:00PM
5	Acceptance of	Maintenance Order	Customer	Daily	6 minutes	none
	Maintenance Order	Form	Service Assistant	8:00AM to
				12:00NN
				and
				1:00PM to
				5:00PM
6	Acceptance of Payment	Service Request	Cashier	Daily	6 minutes	Varies as to the
	and Issuance of Official	Form and Contract		8:00AM to		amount payable
	Receipt - Fees and	Form		12:00NN
	Charges			and
				1:00PM to
				5:00PM
7	Acceptance of Payment	Water Bill	Customer	Daily	6 minutes	Varies as to the
	and Issuance of Official		Service Assistant	8:00AM to		amount payable
	Receipt - Water Bills			12:00NN
				and
				1:00PM to
				5:00PM
8	Query on Water Bills	Water Bill	Customer	Daily	6 minutes	none
			Service Assistant	8:00AM to
				12:00NN
				and
				1:00PM to
				5:00PM
9	Sale of Materials	Bill of Material/Serv.	Customer Service	Daily	10 minutes	Total amount of
		Request, Requisition	Assistant, Cashier	8:00AM to		materials purchased
		and Issue Slip	and Storekeeper	12:00NN
				and
				1:00PM to
				5:00PM
10	Sale of Water in Bulk	Service Request	Customer	Daily	10 minutes	Total amount of
		Form	Service Assistant	8:00AM to		water purchased
				12:00NN
				and
				1:00PM to
				5:00PM
11	Rental of Construction	Service Request	Customer	Daily	10 minutes	Total amount
	Equipment	Form	Service Assistant	8:00AM to		assessed by the
				12:00NN		Customer Service
				and		Assistant
				1:00PM to
				5:00PM
12	Pipe Threading Services	Service Request	Customer	Daily	10 minutes	Total amount
		Form	Service Assistant	8:00AM to		assessed by the
				12:00NN		Customer Service
				and		Assistant
				1:00PM to
				5:00PM