Services

For a full list of our services, you can view our Citizen's Charter here.

New Water Service Connection

You can apply for New Water Service connection at our Main office. Requirements are as follows:

• Filled out Application form 
• Barangay Tax Certificate (Cedula) number 
• Orientation Seminar every Thursday at 1:00 PM. 

Service connection fee is Php 4,400.00.


For further info, please visit our Main office or view our Citizen's Charter for New Service Connection here.

Senior Citizen Discount

You can apply for a Senior Citizen discount on your account at our Main office. Requirements are as follows:

• Filled out Senior Citizen Discount Application Form 
• Latest picture 
• Barangay Certificate 
• Valid Senior Citizen Card ID 
• Another Valid ID. 

Condition for the Availment:

1. The senior citizen must be a resident of the household. 
2. Consumption should not exceed 30 cubic meters. 
3. This is granted per household regardless of the number of senior citizens living therein. 
4. Meter registration should be in the name of the senior citizen for a period of one year. 
5. Xerox copy of the bill. 
6. Application for discount availment shall be renewed yearly and shall be processed at least one month before the one year period will lapse. 

For further info, please visit our Main office.

Acceptance of Application for Re-opening of Service Connection

Re-Opening of Closed Service Connection

You can apply to have your disconnected service connection re-opened at the Main office. You need to pay a re-connection fee of Php 200.00 if service connection was closed within 1 month plus arrears. The re-connection fee is Php 300.00 if service connection has been closed for more than a month plus arrears. For more info, please visit our Main office or view our Citizen's Charter for Application for Re Opening of Service here.

Meter Reading and Issuance of Water Bills

Meter reading schedule every month is as follows:

Meter Reading Schedule
Barangay	Working Day of the Month
Combado	1st
Tagnipa	2nd
Tunga2x	3rd and 4th
Basak	3rd
Abgao	4th and 5th
Mantahan	5th and 6th
Mambajao	6th
Asuncion	7th
Canturing	8th
Isagani	7th
Nasaug & Bogo	8th
Soro2x	8th
Dongon	8th
Laboon	8th
San Jose	8th

Meter reading may be delayed due to holidays, heavy rains, technical maintenance and such. As discussed in the Orientation Seminar, if there is nobody to accept the water bill, they are placed either on the doors, gates or mailboxes. If there is usually no one inside the house, it is best to install mailboxes for safety of the water bills. If you feel that you have not yet received a water bill and it is already 3 or more days past the water meter reading schedule date of your area, please visit our offices to ask for a copy of your water bill.

REMINDER: THE DUE DATE OF YOUR WATER BILL IS 15 DAYS AFTER THE METER READING DATE.

Consumption Usage Table

Classfication	Size	Min. Charge	Commodity Charges
		0-10 Cu. M.	11-20 Cu. M.	21-30 Cu. M.	31-40 Cu. M.	41 Cu. M. - Up
Residential	1/2 "	160.00	18.45	20.20	22.00	24.00
	1"	512.00	18.45	20.20	22.00	24.00
Commercial	1/2"	320.00	36.90	40.40	44.00	48.00
Semi-Comm'l A	1/2"	280.00	32.25	35.35	38.50	42.00
	2"	5600.00	32.25	35.35	38.50	42.00
Semi-Comm'l B	1/2"	240.00	27.65	30.30	33.00	36.00
Semi-Comm'l C	1/2"	200.00	23.05	25.25	27.50	30.00
You can use this to compute how much your monthly bill is based on your water consumption.

For other services:

Acceptance of Application for Re-opening of Service Connection
Acceptance of Application for Closure of Service 
Acceptance of Service Requests
Acceptance of Maintenance Order
Acceptance of Payment and Issuance of Official Receipt – Fees and Charges
Acceptance of Payment and Issuance of Official Receipt – Water Bills
Query on Water Bills
Sale of Materials
Sale of Water in Bulk
Rental of Construction Equipment
Pipe Threading Services